1. Returns

We accept returns within 7 days from the date of delivery for most items, provided they are in new, unused condition and in their original packaging.

Non-returnable items include:

  • Products that have been used, opened, or altered.
  • Custom or personalized items.
  • Digital products or software.
  • Clearance or final sale items.

To initiate a return, please contact our customer service team at info@inkzoneworld.com with your order number and details of the product you wish to return.

2. Return Process

Once your return request is approved, you will receive instructions on how to return the item(s).

You are responsible for return shipping costs, unless the return is due to an error on our part or if the item is damaged or defective.

We recommend using a trackable shipping method to ensure the item is returned safely. We are not responsible for lost or damaged returns.

3. Refunds

Refunds will be issued to the original payment method once the returned item has been received and inspected.

Refunds will be processed within 3 days of receiving the returned product.

Shipping costs are non-refundable, unless the return is due to a defect or error on our part.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@inkzoneworld.com with details and photos of the damage.

We will either send a replacement or issue a full refund for the item at our discretion.

5. Exchange Policy

We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or model, please return the original item and place a new order.

6. Late or Missing Refunds

If you haven’t received your refund within the specified time frame, please check with your bank or credit card company, as there may be delays.

If you’ve done this and still haven’t received your refund, please contact us at info@inkzoneworld.com.

7. Contact Us

For any questions or concerns regarding returns and refunds, please reach out to us at:
Email: info@inkzoneworld.com
Phone: 24/7 Support Service
Address: Health Services 726 Broadway, New York, NY 10003, USA

Thank you for shopping with Ink World Store! We are committed to providing you with a hassle-free return and refund experience.